Policies
Transparent policies lie at the heart of our corporate governance blueprint.
Policy for Determining Interest Rates, Processing & Other Charges- Hindi
Policy for Determining Interest Rates, Processing & Other Charges- Gujarati
Policy for Determining Interest Rates, Processing & Other Charges- Marathi
Policy for Determining Interest Rates, Processing & Other Charges- Kannada
Policy for Determining Interest Rates, Processing & Other Charges- Punjabi
Procedure in case of demise of customers and handover of security documents- Marathi
Procedure in case of demise of customers and handover of security documents- Gujarati
Procedure in case of demise of customers and handover of security documents- Kannada
Procedure in case of demise of customers and handover of security documents- Punjabi
Collections and Repossession Policy- Hindi
Collections and Repossession Policy- Marathi
Collections and Repossession Policy- Gujarati
Collections and Repossession Policy- Kannada
Collections and Repossession Policy- Punjabi
Customer Grievance Redressal Mechanism- Telugu
Policy for Determining Interest Rates, Processing & Other Charges- Telugu
Procedure in case of demise of customers and handover of security documents- Telugu
Collections and Repossession Policy- Telugu
Procedure in case of demise of customers and handover of security documents- Hindi
Fair Practice Code and Grievance Redressal Mechanism- Telugu
Customer Grievance Redressal Mechanism-English
Customer Grievance Redressal Mechanism – Hindi
Customer Grievance Redressal Mechanism – Kannada
Customer Grievance Redressal Mechanism – Marathi
Customer Grievance Redressal Mechanism – Gujarati
Customer Grievance Redressal Mechanism – Punjabi
Fair Practice Code and Grievance Redressal Mechanism-Hindi
Fair Practice Code and Grievance redressal mechanism-Marathi
Fair Practice Code and Grievance redressal mechanism-Punjabi
Fair Practice Code and Grievance Redressal Mechanism – Gujarati
Fair Practice Code and Grievance Redressal Mechanism – English
Fair Practice Code and Grievance Redressal Mechanism – Kannada
List of KYC Documents-English
Policy on Appointment of Statutory Auditors
Anti-bribery & Anti-corruption Policy-English
Board Policy Restructuring Framework 2.O-English
Resolution for Covid-19 Related Stress Policy-English
Prevention of Sexual Harassment Policy-English
Moratorium Policy-English
Co Lending Policy-English
Policy for Determining Interest Rates, Processing & Other Charges-English
Code of Conduct For Direct Selling Agents and Collection Agents - English
Code of Conduct For Direct Selling Agents and Collection Agents - Hindi
Equal Opportunity Policy
Collections and Repossession Policy-English
Procedure in case of demise of customers and handover of security documents-English
Environment and Social Governance Policy-English